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Free Call Blockers available for Scam and Nuisance Calls

Published: 28 April 2023

These call blocker units block over 90% of scam and nuisance calls at source so the phone won’t even ring, giving folk time back in their day and preventing the anxiety and worry associated with these calls coming through.  The unit plugs into an existing phone line and can work alongside broadband and/or lifeline/pendant devices that are already installed.

David Marsh, Team Leader – Trading Standards, says: “We have installed 15 call blockers for people in Shetland in the last twelve months, which work quietly and almost unnoticed in the background to protect folk from scammers.  We’re keen to hear from anyone who may benefit from these call blockers, if they, or someone they know, such as a family member, friend or neighbour, is troubled by persistent scam or nuisance calls. 

“Research carried out by Bournemouth University found that older people, those who feel vulnerable, and individuals who live alone are most likely to benefit from the installation of a call blocker.  We have a limited supply of these call blockers so please get in touch soon, so we can get this valuable protection in place for you or someone close to you.”


To request a free call blocker from Trading Standards, email the team at trading.standards@shetland.gov.uk or phone on 01595 744887.

If you are concerned about someone’s welfare, please tell someone who can help.

These are the phone numbers:

Duty Social Work (for Children)
Monday to Friday, 9am to 5pm:
01595 744420

Duty Social Work (for Adults)
Monday to Friday, 9am to 5pm:
01595 744468

Outside office hours:
01595 695611

Police: 101

Children’s Reporter:
0131 244 3780