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Child and Adult Protection - Protecting Young People

Published: 11 May 2022

Please note that this information supersedes the guidance about the age of referral contained in the 2019 Shetland Interagency Child Protection Procedures and should be fully adopted into practice. The 2019 Shetland Interagency Child Protection procedures remain fit for purpose in all other respects and work is underway to update them with the aim of issuing new procedures later this year. (2022)

  • For any child or young person up to the age of 18 (regardless of whether they are attending school or not) a child protection referral should be made to Childrens Duty Social Work
  • For young people who are over the age of 18, but who are still attending school a child protection referral to Childrens Duty Social Work should be made. For some young people who have additional support needs this may mean that they could be 19 and still attending school, but it would be appropriate to make a child protection referral
  • Young people receiving continuing care or through care and after care (i.e. young people up to 26 who have been looked after) Childrens Duty Social Work in the first instance
  • For any other young person over the age of 18 for whom there are concerns that they may be at risk then a referral to Adult Duty Social Work under Adult Protection Procedures is appropriate

In any situation where staff are concerned about the safety of a young person it is always appropriate to seek advice from a Line Manger or Duty Social Work – remember its everyone’s job to keep young people safe

It is also important to note that Protocol 11 Vulnerable Young People, in the Shetland Interagency Child Protection Procedures can be used to refer the young person if they meet the criteria contained in the protocol. Web link to Protocol 11 - https://www.safershetland.com/assets/files/cp-procedures-final-march-2019v2.pdf

Following a referral to Duty Social Work an Interagency Referral Discussion may be held involving Social Work, Police Scotland, NHS Shetland and Schools Service (if appropriate).  In some cases there may be a joint investigation (police and social work) and in others social work may make a single agency response to the risks and needs of the young person. In all situations, a referral to Duty Social Work is the starting point if a young person is at risk either as a result of their own behaviour or the actions of others.

Childrens Duty Social Work 01595 744420

Adult Duty Social Work 01595 744468

Out of Hours 01595 695611

If you are concerned about someone’s welfare, please tell someone who can help.

These are the phone numbers:

Duty Social Work (for Children)
Monday to Friday, 9am to 5pm:
01595 744420

Duty Social Work (for Adults)
Monday to Friday, 9am to 5pm:
01595 744468

Outside office hours:
01595 695611

Police: 101

Children’s Reporter:
0131 244 3780