ExitQuick exit Click to quickly leave this site

It is everyone’s job to make sure children and young people are alright. If you are concerned about a child’s welfare please tell someone who can help.

Police Scotland

Emergency - 999

Non Emergency - 101

Scottish Children’s Reporter Administration

This office is open during the following times:

  • Monday - Thursday 09:00 - 17:00
  • Friday 09:00 - 16:00
Childline

Childline is the free helpline for children and young people in the UK. For further information click on the link below. You can also chat online, just go to their website and click on the Chat Online Button.

Young Scot

young.scot - Young People can find out all the latest goings on in their area i.e. Helpful contacts, news , what’s on and discounts etc.

Phone: Website: https://young.scot/
Who Cares? Scotland

Who Cares? Scotland are a national organisation providing advocacy and participation activities to looked after children and care experienced young people.
Contact - Siân Wild - [email protected] and Rachel Hewitt - [email protected]

Adult Duty Social Work
Monday to Friday 9am-5pm
Out of hours 01595 695611
Phone: Email: [email protected]Address: Grantfield
Lerwick, ZE1 0NT
Procurator Fiscal
Phone: Email: [email protected]
Sports Development and Club Sport

Sports Development can support in accessing funding opportunities, coach education, training opportunities, governance and supporting individual athletes to achieve their potential.

Phone: Website: https://www.shetland.gov.uk/sport-leisure/sports-development-club-sport/1Email: [email protected]Address: Sport and Leisure Service
Hayfield House
Hayfield Lane
Shetland
ZE1 0QD
Trading Standards/Scambusters

Nuisance calls/Junk mail/Scam emails/Uninvited doorstep callers

Phone: Website: https://www.shetland.gov.uk/trading-standardsEmail: [email protected]Address: 8 North Ness Business Park
Lerwick
Shetland
ZE1 0LZ
Children's Social Work

Monday to Friday 9am-5pm
Out of hours - 01595 695611

Children's Services

Phone: Email: [email protected]Address: Hayfield House
Hayfield Lane
Lerwick
ZE1 0QD
NHS Shetland
Phone: Website: https://www.shb.scot.nhs.uk/Email: [email protected]Address: Upper Floor Montfield
Burgh Road
Lerwick
Shetland
ZE1 0LA
Shetland Islands Council
Shetland Family Centre

The Shetland Family Centre provides a wide range of services using a multi-agency approach.

Phone: Website: https://www.shetland.gov.uk/family-support/shetland-family-centreEmail: [email protected]Address: 28 Burgh Road
Lerwick
Shetland
ZE1 0LA
Voluntary Action Shetland

Supporting Local Community and Voluntary Action

Phone: Website: https://www.voluntaryactionshetland.com/Email: [email protected]Address: Market House
14 Market Street
Lerwick
Shetland
ZE1 0JP
Community Work (Shetland Islands Council)

Community Work supports people to develop the skills, understanding and confidence to get involved in their community.

Open the link to find the contact for your area.

Shetland Women's Aid

Women’s Aid provides help to women and children experiencing domestic abuse.They may be able to offer safe and secure accommodation for you and your children.

Children of any gender can refer themselves into service from the age of 12 up to 18.

Phone: Website: https://www.shetlandwa.org/Email: [email protected]Address: 121a St Olaf Street
Lerwick
Shetland
ZE1 OES
The Compass Centre

The Compass Centre, formally Shetland Rape Crisis provides free and confidential information, advocacy and support for anyone in Shetland aged 13 and over
affected by any form of sexual violence.

Phone: Website: https://www.compasscentre.org/Email: [email protected]Address: The Compass Centre
11 Hill Lane
Lerwick
Shetland
ZE1 0HA
Victim Support Shetland

Victim Support Shetland provides victims of crime with free and confidential emotional and practical assistance and information about the criminal justice system.

Victim Support Scotland Helpline: 0800 160 1985

Phone: Website: https://victimsupport.scot/locations/victim-support-shetland/Email: [email protected]Address: Market House
Market Street
Lerwick
ZE1 0DE
Shetland Citizens Advice Bureau

Shetland Citizens Advice Bureau provides free and confidential advice and information whatever your problem. We can represent you formally at tribunal hearings.

Phone: Website: https://www.cas.org.uk/bureaux/shetland-islands-citizens-advice-bureauEmail: [email protected]Address: Market House,
14 Market Street
Lerwick
Shetland
ZE1 0JP
The Advocacy People

The Advocacy People is an independent charity that offers free and confidential services. They support people or groups to make their own decisions and have as much
control as possible over their own lives

Phone: Website: https://www.theadvocacypeople.org.uk/Email: [email protected]Address: PO Box 375
Hastings
East Sussex
TN34 9HU
18U

18U provides information and support to young people who have been abused in any way. You can visit in person at their offices in Dundee, join the online forum or get in touch by phone using texting with WhatsApp, snapchat or I-Message, you can also message on facebook

Phone: Website: https://www.18u.org.uk/Address: 1 Victoria Road
Dundee
DD1 1EL
LGBT Youth Scotland

LGBT Youth Scotland’s website provides information on identifying domestic abuse and what to do in a crisis. LGBT Youth Scotland is the largest youth and community-based organisation for lesbian, gay, bisexual, and transgender (LGBT) people in Scotland.